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Get help with Kynetic

Open a ticket, follow it, and reply in one place. Sign in with the account you use for Kynetic.

What a ticket asks for

  • Team: Which of your teams it happened on.

  • What happened: The screen you were on and what it did.

  • What you expected: Often the fastest way to tell a bug from a setting.

  • Screenshots: Up to three, if they help show it.

Only you and Kynetic staff see your tickets.

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If you're locked out of your account, or your organization isn't on Kynetic yet, write to us instead.

Use the contact form

For how something is meant to work, the docs cover inviting your team, verification, licensing and building workouts. Read the docs